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Poker Section Floorperson

JOB SUMMARY:
Qualified individual for Poker Floorperson provides seating and service to customers in the Poker section of The Bicycle Hotel & Casino. Poker Floorperson supervises dealer performance, protects integrity of the games, and maintains a comfortable, friendly environment by performing the additional duties below.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Generally responsible for starting games.
Authorized to assign service personnel within the section.
Greets customer in a friendly manner.
Fills games as seats become available in order by board.
Explains seating policy and provides brief instructions to customers as needed.
Coordinates with Dealer Coordinator to start new games.
May contributes to daily reports and control sheets.
As part of his/her duties, will be required, as needed, to write customer incident reports and team member infraction reports.
Excellent customer and team member relations required.
Must be available to work any shift including weekends, holidays, on call and overtime when needed.
Other job-related duties as assigned.
EDUCATION / EXPERIENCE:
High School Diploma or General Equivalency Diploma (GED) required. At least one (1) year experience as a Dealer and Assistant Floorperson. Previous supervisory experience preferred.
COMPANY OVERVIEW:
Opening in November 1984 to great acclaim, The Bicycle Hotel & Casino is one of the largest and most exciting card casinos in California and currently has a staff of approximately 1,700 dedicated team members.
Whether you work on the casino floor, in one of our many service areas, or as a member of our support staff, your job is vitally important. We sincerely believe that our Team Members are one of our most valuable resources and are essential to the success of the Casino.
The Bicycle Hotel & Casino has established a reputation for offering the finest professional service and customer accommodation in the gaming industry. We expect you to maintain the high professional standards of hospitality and service that characterize our team members. The Casino has been built on the foundation of integrity, honesty and commitment to our customers, and we expect you to continue this tradition.
MUST BE 21YEARS OF AGE
EEO/AA/Minority/Female/Disability/Veteran Employer


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